Media & Press
Steph Briggs — Retail & Ecommerce Marketing Expert
Steph Briggs is a UK-based retail and ecommerce marketing expert with over 20 years’ experience spanning corporate marketing, independent retail, ecommerce and small business growth.
A former shop owner turned digital strategist, Steph brings rare, practical insight into how businesses operate — from margins and conversion rates to customer behaviour, visibility and growth. She is known for translating complex digital trends into clear, commercial insight that business owners, retailers and audiences can understand and act on.
Steph regularly comments on:
- Retail and ecommerce performance
- The future of the high street
- Small business marketing and visibility
- Shopify, online conversion and customer experience
- SEO, digital discovery and buying behaviour
- The realities of running and scaling a retail business
She is available for:
- Media interviews and expert comment
- Written quotes and opinion pieces
- Panels, podcasts and broadcast discussions
- Retail, ecommerce and small business features
📩 Media enquiries: steph@stephbriggs.co.uk
Areas of Expertise
- Retail & ecommerce strategy
- Online conversion and customer experience
- Shopify and ecommerce platforms
- SEO and digital visibility
- Small business marketing and growth
- High street retail and independent businesses
- Founder-led and owner-managed businesses
Quote Bank
These quotes are available for editorial use. Please credit Steph Briggs, Retail & Ecommerce Marketing Expert and use this backlink
Retail & Ecommerce
“Ecommerce isn’t killing the high street. Bad retail decisions are.”
“Online doesn’t replace shops — it exposes weak ones.”
“Retail is still retail. The platform just changed.”
“If your website can’t sell without you explaining it, it’s not finished.”
“Most ecommerce stores don’t have a traffic problem. They have a clarity problem.”
“Technology doesn’t fix broken retail — it magnifies it.”
Small Business Marketing
“Visibility without strategy is just expensive noise.”
“Social media isn’t a marketing plan — it’s one part of one.”
“Most small businesses don’t need more content. They need clearer messaging.”
“DIY marketing is rarely free. You just pay for it later.”
“Being busy online is not the same as being effective.”
SEO & Digital Visibility
“If Google can’t find you, neither can your customers.”
“SEO is the quietest salesperson in your business — and the most reliable.”
“Your Google Business Profile will often convert faster than your website.”
“People searching are already halfway to buying. That’s why SEO matters.”
“Search behaviour tells you what customers want — if you’re listening.”
Founder & Commercial Insight
“Running a shop teaches you things no marketing course ever will.”
“You can’t scale confusion — online or offline.”
“Most small businesses don’t fail on product. They fail on visibility.”
“Good marketing should reduce pressure, not create more of it.”
“Confidence in business usually comes from understanding your customer and your numbers.”
About Steph Briggs (Short Boilerplate)
Steph Briggs is a UK-based ecommerce and small business marketing expert with over a decade of hands-on retail and digital experience. A former shop owner turned consultant, she helps independent retailers and service businesses grow online through clear strategy, strong SEO and commercially grounded marketing. Steph is known for her straight-talking, practical approach and regular commentary on ecommerce, retail and small business growth.
Contact
For press enquiries, expert comment or interview requests:
steph@stephbriggs.co.uk 07969511507
UK-based | Available for comment, interviews & expert quotes