Clearer marketing. Better customer journeys. Stronger businesses.
Strategic marketing, Shopify, SEO and senior-level support
I help independent retailers, eCommerce brands and founder-led businesses get found, understood and trusted through marketing strategy, Shopify, SEO, websites and practical commercial support.
I also speak at conferences, trade shows and business events, sharing real-world insight from 25 years in marketing and 10 years running my own bricks-and-clicks business.
Steph Briggs
25 years in marketing
10 years running a retail and eCommerce business
Chartered Marketer & MCIM (Member of the Chartered Institute of Marketing)
UK speaker Speaking at Top Drawer A/W26, Olympia London — September 2026
Enterprise Nation mentor
As seen in
Ways to work with me...
Website Review
Find out what your website is doing well, what is getting in the way and what to fix first.
I’ll review your messaging, SEO, usability, customer journey, trust and conversion, then give you a clear, prioritised report explaining what needs attention and why.
Marketing Power Hour
One focused hour to untangle a marketing, website or business problem.
Bring me the issue that has been going round in circles. We’ll work through it together, make the decisions that need making and leave you with a clear next step.
This could cover Shopify, SEO, website messaging, marketing priorities, content, retail or a business decision that needs an experienced second opinion.
Hire me for a day
A focused day to solve a defined problem and get something important moving.
We’ll agree the outcome before the day, then use the time for concentrated thinking and practical progress.
That might include:
- reviewing and restructuring a website;
- developing a marketing strategy;
- improving a Shopify customer journey;
- planning content and SEO;
- refining an offer or positioning;
- reviewing a retail business;
- or working through a project that keeps slipping down the list.
Ongoing Marketing Support
Senior marketing thinking and practical support, without employing a full-time marketing director.
I work with a small number of businesses on an ongoing basis, helping them set priorities, make better decisions and turn their marketing plans into focused action.
Support may include strategy, websites, Shopify, SEO, content, campaigns, customer journeys, reporting and managing specialist suppliers.
Every arrangement is shaped around the business, its priorities and the level of support genuinely required.
Speaking & Training
Useful ideas. Real retail experience.
I speak at conferences, trade shows, webinars and business events about retail, eCommerce, customer trust and practical marketing.
My talks combine 25 years of marketing experience with 10 years of running a physical shop and eCommerce business. That means audiences get more than theory. They get honest insight, useful examples and ideas they can put into practice.
Sessions are fast-paced, engaging and tailored to the people in the room.
Core speaking topics
Bricks, Clicks and Customer Trust
Get Found, Understood and Trusted
What to Fix First
A calm, capable pair of hands
If your marketing feels unclear or overwhelming, you’re not alone.
Clients come to me when they need someone who listens, understands the bigger picture, and helps them make confident decisions. I combine creative thinking with practical, commercial experience, particularly across websites, Shopify and SEO.
The process is straightforward, communication is clear, and clients often say it feels like a relief to hand things over, knowing their business is in safe hands.
Get in touch
Let's talk
If you want marketing to feel clearer, calmer and more intentional, let’s start with a conversation.
You don’t need a perfect plan. Most people don’t.
Book a call and we’ll work out what will help your business move forward.