The Hardest Business Decision I Ever Made
Closing a business is one of the hardest decisions and entrepreneur can make. In this personal story Steph shares why she closed the business she spent 10 years building...
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The Hardest Business Decision I Ever Made
Closing a business is one of the hardest decisions an entrepreneur can make. In this personal story, Steph Briggs shares why she closed the retail business she spent ten years...
The Hardest Business Decision I Ever Made
The Hardest Business Decision I Ever Made
|Steph Briggs
Turning Browsers into Buyers: Retail Lessons for Online, High Street and Pop-Up Businesses
Getting people to notice your business is only half the job. The real commercial question is: what happens next? Do they walk past, smile and keep going? Do they click...
Turning Browsers into Buyers: Retail Lessons for Online, High Street and Pop-Up Businesses
Turning Browsers into Buyers: Retail Lessons for Online, High Street and Pop-Up Businesses
|Steph Briggs
Your Website Is Your Shop Floor: Why Ecommerce Design Has to Do More Than Look Pretty
Retail design has always been about more than making a shop look nice. A well-designed shop guides people. It helps them understand what you sell, what matters, where to go...
Your Website Is Your Shop Floor: Why Ecommerce Design Has to Do More Than Look Pretty
Your Website Is Your Shop Floor: Why Ecommerce Design Has to Do More Than Look Pretty
|Steph Briggs
The High Street Customer Journey Starts Before They Reach Your Shop
Last week, I had the pleasure of representing The Retail Champion on a panel for The Future of UK High Streets, hosted by Public Policy Exchange. The discussion brought together people...
The High Street Customer Journey Starts Before They Reach Your Shop
The High Street Customer Journey Starts Before They Reach Your Shop
|Steph Briggs
Stop Producing Beige AI Slop: Your Lived Experience Is Your Brand Voice
There’s a particular type of AI-generated content that seems to be everywhere at the moment. You’ll know it when you see it. The poster for a village fete.The dental practice...
Stop Producing Beige AI Slop: Your Lived Experience Is Your Brand Voice
Stop Producing Beige AI Slop: Your Lived Experience Is Your Brand Voice
|Steph Briggs
How to Add a Product in Shopify: A Step-by-Step Guide for Better SEO and Sales
Adding a product to Shopify is relatively straightforward, but it is worth taking your time to do it properly. Every product page on your website does an important job. It...
How to Add a Product in Shopify: A Step-by-Step Guide for Better SEO and Sales
How to Add a Product in Shopify: A Step-by-Step Guide for Better SEO and Sales
|Steph Briggs
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